Ever wonder how a child’s letter in a small Texas town finds its way to Santa’s hands? We invited Sugar Plum Mary—Santa’s senior correspondent elf—to pull back the curtain on the North Pole post office, Sanger’s magic red mailboxes, and the community teamwork that makes replies arrive right on time. Her stories prove that behind every “sparkle tunnel” and dusting of reindeer magic is a thoughtful system of checklists, care, and partnership with our city crew. Mary shares how Sanger became on...