In this episode of 5cast, Corey Mitchell and Philip Huthwaite explore how Helix brings consistency, evidence and clarity to coaching and facilitation quality. Quality assurance in coaching has always been difficult to scale and often relies on subjective observation. Helix changes this by analysing real sessions, identifying the signals that matter and aligning them to each provider’s own standards.

Philip explains how organisations can upload their competency frameworks and have Helix assess sessions directly against those criteria. Coaches and facilitators receive clear summaries of their practice, including patterns like open question use, reflection time and strengths to build on. Organisations gain aggregated insight into quality trends across teams, making targeted uplift and CPD planning far easier.

This approach removes the need for sit-ins, delivers consistent evidence at scale and goes far beyond surveys alone. Most importantly, it is built around a developmental ethos with privacy options and anonymised rollups to support improvement, not policing.

A practical look at how AI can bring objective, actionable insight to training quality.