In this episode of 5cast, Corey Mitchell sits down with 5app CEO Philip Huthwaite to discuss how organisations are moving beyond surveys and smile sheets to measure real behaviour change. Helix is 5app’s AI powered skills intelligence module that analyses authentic workplace communication to identify and track soft skill development over time.

Corey and Philip explore how the Helix Learning Impact Agent helps companies understand whether training truly changed how people show up at work. They unpack how the agent analyses meeting transcripts with consent to spot signals of key behaviours such as communication, accountability and active listening. The results show where new habits are taking root and where reinforcement is still needed.

Philip explains how this approach provides genuine Kirkpatrick Level 3 evidence by assessing behaviour in context, not perception at a single moment. The discussion also covers how the data is handled. No audio or video is used. Privacy is protected through anonymisation and aggregation, and individual performance data is never surfaced for review.

Listeners will hear how L&D teams use these insights to target interventions, adjust programmes and make smarter investment decisions. They also touch on how Helix connects seamlessly with the wider 5app platform, linking signals from Helix to coaching moments in VeeCoach and content in the Hub and VeeCreate to create a true 360 degree learning loop.

A must listen for L&D and coaching leaders who want to see the real impact of learning, not just the feedback forms.