In this episode of 5cast, Corey Mitchell sits down with 5app CEO Philip Huthwaite to explore one of the most practical applications of Helix for learning and coaching providers. Helix is 5app’s AI powered skills intelligence module that analyses real workplace communication to surface behavioural signals and track how learning shows up in the flow of work.

Corey and Philip focus on the Helix Learning Reinforcement Agent. This is not an assessment tool. It is a post programme sidekick designed to keep new behaviours alive long after the workshop ends. They discuss why providers struggle with learning transfer, how the agent detects whether taught behaviours are actually being used and why this beats generic nudges or reminder emails.

Philip walks through how the agent connects to meeting transcripts with consent and spots behaviours like open questioning, active listening or accountability. Learners get timely email prompts and weekly summaries that tie back to programme themes without disrupting the flow of work.

The episode also covers the value to providers. Instead of relying on smile sheets or self-reporting, they can now show that learning is being lived, not just liked. Philip explains how this supports genuine Kirkpatrick Level 3 evidence by closing the blind spot between the classroom and real performance.

They wrap up by showing how the agent fits seamlessly into the wider 5app experience. Helix signals can trigger VeeCoach reflections and scenarios, as well as surface relevant bite-size content from the Hub when behaviours dip.

A practical look at how AI can extend programmes, reinforce learning and prove real world impact.