In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Ignoring Stakeholders: Never forget the customer's view. Always consider how your decisions affect those you serve. Falling into Groupthink: When teams agree without challenge, the outcome ...
All content for A Job Done Well - Making Work Better is the property of Jimmy Barber and James Lawther and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Ignoring Stakeholders: Never forget the customer's view. Always consider how your decisions affect those you serve. Falling into Groupthink: When teams agree without challenge, the outcome ...
How to Make Difficult Conversations Easy – with Amanda Gilbert
A Job Done Well - Making Work Better
35 minutes
2 months ago
How to Make Difficult Conversations Easy – with Amanda Gilbert
In this episode of "A Job Done Well," James Lawther and Jimmy Barber are joined by learning and development expert Amanda Gilbert to tackle a topic we all face but often dread: difficult conversations at work (and beyond). After a quick catch-up (including university choices and Jimmy’s book recommendation for every man who has a mother), the team discuss why tough conversations feel so challenging—and how we can handle them better. Amanda introduces the "Ladder of Inference" model, helping ...
A Job Done Well - Making Work Better
In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Ignoring Stakeholders: Never forget the customer's view. Always consider how your decisions affect those you serve. Falling into Groupthink: When teams agree without challenge, the outcome ...