In this 8 with a Great episode, host Mike Lidin interviews Kyle Gunderson, a frontline sales leader from Scottsdale, Arizona. Kyle shares his journey from high-performing SDR to SDR manager, a pivot he initially resisted but later embraced as a chance to impact others.

Kyle’s management style emphasizes trust, providing guidance while allowing space for team autonomy. He discusses the challenge of “managing up,” aligning his team’s progress with executive priorities, and offers advice for new managers: invest in knowing your team beyond just their work roles. Kyle ends by nominating his wife, also an SDR manager, as a future guest for the show.

This episode is packed with actionable insights for frontline leaders looking to foster high-performing, motivated teams.