Lou Agosta in conversation with Rob Volpe, CEO and Chief Catalyst, Ignite 360, about Rob's book on empathy: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time - in this conversation Rob shares what he had to survive and what he learned in the college of hard knocks when the intolerant kids in 5th grade decided to make Rob's sexual orientation a matter of bullying; how he survived these challenges; and brought what he learned to become an empathic story teller, calling forth insights about business, consumer products and services and, most importantly, human nature, the empathic ties that bind us together as fellow travelers in business and life. This is more - much more - than a business book, though its relevant to empathy in the context of business is powerful  - as I like to say "empathy: capitalist tool"! Not to be missed!