It a useful and powerful oversimplification that in transference people relate inauthentically whereas in empathy people relate authentically. (Here “authentically” means “without distortion (in so far as that is humanly possible),” “in integrity,” not in a moralizing sense, but in the sense of “with workability in the matter of not fooling oneself.”)

The point is to radicalize the relationship between transference and empathy even to the point of emphasizing divergences and tensions in order subsequently to identify methods of reconciliation and harmonization. That is going to be tough to do because there is a transference dimension (and so also a potential countertransference aspect) to most empathy breakdowns, misfirings or failures.

See Blog Post Version [not a transcript!]  https://louagosta.com/2022/06/12/where-transference-was-empathy-shall-be/