In human services, trust isn’t optional—it’s everything.
In this solo episode of A Side of Hope, Melanie explores Stephen M.R. Covey’s The Speed of Trust through the lens of human service leadership. Drawing on real-world stories and years of experience, she unpacks why trust may be the most important factor in organizational success—more vital than funding, staffing, or even strategy.
From frontline staff to families to interdepartmental teams, trust shapes every outcome. This episode is a reminder that hope grows where trust is cultivated.