Hi everyone—I’m Penny Reed, Executive Vice President of AADOM, and I’m thrilled to welcome you to a special edition of our Office Manager of the Year Spotlight Series. This year, as AADOM celebrates its 20th Anniversary, we’re introducing a new tradition—on-site celebrations honoring the remarkable individuals who lead dental practices with passion, resilience, and excellence. Joining me today is Tito Albino, our 2024 Office Manager of the Year. Tito represents one of the two award categories we’re proud to recognize each year: - Our Office Manager of the Year, chosen through a national nomination and review process. - And our Office Managers of Distinction, the handful of finalists whose leadership and impact are also outstanding.