Join us as we dive deep into the world of Applied Behavior Analysis (ABA), exploring real-world challenges and practical strategies to improve the quality, ethics, and sustainability of ABA services. Hosted by April & Stephen, the team behind 3 Pie Squared, each episode brings actionable insights for practice owners, clinicians, and leaders in the field—whether you’re just getting started or scaling your business.
Expect candid conversations, expert interviews, and honest advice about supervision, billing, hiring, training, compliance, and more. Our goal? To help you build an ABA practice that serves clients ethically and effectively—while supporting your team and growing your business with purpose.
🔗 Learn more about our courses, handbooks, and consulting services at www.3piesquared.com.
Join us as we dive deep into the world of Applied Behavior Analysis (ABA), exploring real-world challenges and practical strategies to improve the quality, ethics, and sustainability of ABA services. Hosted by April & Stephen, the team behind 3 Pie Squared, each episode brings actionable insights for practice owners, clinicians, and leaders in the field—whether you’re just getting started or scaling your business.
Expect candid conversations, expert interviews, and honest advice about supervision, billing, hiring, training, compliance, and more. Our goal? To help you build an ABA practice that serves clients ethically and effectively—while supporting your team and growing your business with purpose.
🔗 Learn more about our courses, handbooks, and consulting services at www.3piesquared.com.

In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith of 3 Pie Squared break down one of the most misunderstood and operationally critical areas of running an ABA practice: insurance processes.
From claim denials to prior authorizations, insurance workflows can either support growth or quietly stall it.
Stephen and April walk through the core insurance systems every ABA business owner needs to understand, especially in the early stages, and explain why even experienced providers can run into costly mistakes.
They are joined by insights from Sagar Jajoo of SILNA, who shares real-world data on where providers most often run into trouble and how strong insurance workflows can support scalability and long-term stability. The conversation highlights why most claim denials stem from front-end issues like benefit checks and authorizations, not clinical documentation, and why relying on inconsistent or manual tracking systems can quickly become a liability as your practice grows.
Stephen and April also discuss how insurance processes evolve over time, what new owners typically underestimate, and why predictable, well-documented workflows matter not just for growth, but also when preparing to exit or sell a practice. If you want to scale responsibly, improve cash flow, and reduce administrative headaches, this episode lays out what to focus on and what to fix first.
Get started with SILNA today: https://3piesquared.com/business-affiliate/silna
Key Takeaways
📞 Have a question for Stephen and April?
Call the ABA Business Leaders Hotline: (737) 330-1432
📚 Resources & Links
🧾 Business Essentials List
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24
💼 Schedule a consultation with Stephen
https://3piesquared.com/stephen-booking-page
🧠Free ABA Business Readiness Assessment
https://3piesquared.com/aba-business-readiness-assessment
💳 ABA Billing Tips Guide
https://3piesquared.com/productDetails/ABA_Billing_Tips
🎧 ABA Business Leaders Podcast CEUs
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs