The Abu Dhabi Hospitality Academy - Les Roches Podcast brings you inside the heart of the UAE’s fast-evolving hospitality landscape. Each episode connects students, industry leaders, and global experts to explore the trends, skills, and stories shaping the future of hospitality.
From luxury brands redefining service, to innovators driving sustainability, technology, and guest experience, the podcast showcases the voices behind the region’s most dynamic hotels, restaurants, tourism initiatives, and experiential ventures.
Whether you’re a student taking your first steps into the industry or a seasoned professional ready to level up, this podcast is your gateway to practical insights, career inspiration, and real-world learning straight from the source.
Tune in to learn, grow, and connect with the people shaping hospitality across Abu Dhabi, the UAE, and beyond.
Hosted on Acast. See acast.com/privacy for more information.
The Abu Dhabi Hospitality Academy - Les Roches Podcast brings you inside the heart of the UAE’s fast-evolving hospitality landscape. Each episode connects students, industry leaders, and global experts to explore the trends, skills, and stories shaping the future of hospitality.
From luxury brands redefining service, to innovators driving sustainability, technology, and guest experience, the podcast showcases the voices behind the region’s most dynamic hotels, restaurants, tourism initiatives, and experiential ventures.
Whether you’re a student taking your first steps into the industry or a seasoned professional ready to level up, this podcast is your gateway to practical insights, career inspiration, and real-world learning straight from the source.
Tune in to learn, grow, and connect with the people shaping hospitality across Abu Dhabi, the UAE, and beyond.
Hosted on Acast. See acast.com/privacy for more information.
In this live episode from Career Day at the Abu Dhabi Hospitality Academy - Les Roches, host Juliette Nicholls sits down with Ziad Makhlouf, Vice President of HR at Abu Dhabi National Hotels (ADNH), one of the UAE’s most established hospitality groups.
With 50 years of experience and a portfolio spanning hotels, transport, catering, retail, facilities management and more, ADNH plays a major role in shaping the region’s tourism landscape. Today, Ziad shares what truly makes a student, graduate or intern stand out, and how the next generation can build meaningful, future-ready careers.
In this episode...
• The 50-year journey of ADNH and how diversified business pillars give them a competitive edge
• Why emotional intelligence, soft skills, and multicultural communication matter more than ever
• How Gen Z’s digital fluency is reshaping HR, service, and guest experience
• The balance between AI, digitalisation and the irreplaceable human touch
• What “ambitiously patient” really means, and why it’s crucial for long-term career success
• Real success stories, including Emirati graduates who have risen to leadership roles
• The UAE’s unique position as a global hub for innovation, agility and hospitality excellence
• The future of the sector over the next 5–10 years - technology, empathy, and growth
• The one skill every graduate should master: entrepreneurship
Recorded live during Career Day, this conversation bridges classroom learning with the realities of the hospitality world. Whether you're a student preparing for your first internship or a young professional navigating early career choices, this episode offers invaluable insights into what employers are really looking for, and how to position yourself for success in a rapidly evolving industry.
Hosted on Acast. See acast.com/privacy for more information.