How does the healthcare sector deliver the next level of personalised, patient care by leveraging digital? Bala Sankaranarayanan, president and CEO of Thryve Digital Health, a company empowering healthcare transformation from India, and Ankur Aggarwal, Managing Director and Lead - Sales, Accenture in India, discuss tech-driven transformation in healthcare, why the human element is critical in any such endeavour and how healthcare players can build a digital core to enhance patience experience.