In this episode of Accessible Finance, host Prerna Goel speaks with Kathryn Townsend — Head of Customer Vulnerability and Accessibility at Nationwide Building Society and founder of the Deaf Inclusion Consortium. She was previously the UK Government Disability & Access Ambassador for banking. Together they explore why disability inclusion still lags behind vulnerability frameworks, how digital transformation risks leaving disabled customers behind, and what practical steps banks and finte...
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In this episode of Accessible Finance, host Prerna Goel speaks with Kathryn Townsend — Head of Customer Vulnerability and Accessibility at Nationwide Building Society and founder of the Deaf Inclusion Consortium. She was previously the UK Government Disability & Access Ambassador for banking. Together they explore why disability inclusion still lags behind vulnerability frameworks, how digital transformation risks leaving disabled customers behind, and what practical steps banks and finte...
In this episode we are delighted to talk to Mary Elliott. Mary is the managing partner of city law firm Fox Williams and a partner in the corporate team where she heads up the Publishing & Digital Media practice. She regularly advises on mergers and acquisitions in the publishing and information industries as well as on day-to-day legal issues facing content-rich businesses including content acquisition and licensing as well as supply chain issues and the potential impact of AI. Mary ...
Accessible Finance by Project Nemo
In this episode of Accessible Finance, host Prerna Goel speaks with Kathryn Townsend — Head of Customer Vulnerability and Accessibility at Nationwide Building Society and founder of the Deaf Inclusion Consortium. She was previously the UK Government Disability & Access Ambassador for banking. Together they explore why disability inclusion still lags behind vulnerability frameworks, how digital transformation risks leaving disabled customers behind, and what practical steps banks and finte...
