On this episode, host Adil Saleh interviews Dan Thomson, CEO and founder of Sensay.io, to explore Sensay's journey in the AI industry. Sensay.io is a hybrid platform focused on building hyper-personalized AI chatbots for various use cases like sales, marketing, and customer support.

Dan discusses how the concept of digital immortality inspired the platform's development and the challenges of maintaining focus in a rapidly evolving AI landscape. The conversation also covers Sensay’s efforts in customer education, the economic aspects of API usage, and the company's principles like using AI to optimize workflows.

This episode goes over the importance of niche targeting for customer acquisition and effective communication in managing remote teams.