
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Robert Kraal, Co-Founder at Silverflow, to explore how modern card processing infrastructure is reshaping payments for banks, acquirers, and SaaS companies. They unpack why legacy mainframe-era platforms struggle with new card features, regulation, and data needs, and how a data-first approach to recurring payments, tokenization, and authorization can materially change subscription revenue and recovery from declines. Robert walks through the different go-to-market motions in Europe versus the US, the realities of selling core payment rails into banks, and how fraud systems read behavioral signals across devices, IPs, and transaction patterns. The conversation closes on how Silverflow uses AI in operations, why agentic commerce and stablecoins are on their radar, and how Robert thinks about building a knowledge-heavy, founder-producing culture inside a global fintech team.