How to Make Your Customers Your Biggest Advocates with Amanda Stevens

https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/02/ad/c7/02adc7e9-47b3-5d83-efe3-046b2e59cf50/mza_2918408838624502759.jpg/600x600bb.jpg

Adding The Impact

Celine Egan

37 episodes

3 weeks ago

In this uplifting episode, Celine sits down with global speaker and author and 2009 Young Australian of the Year for Tasmania, Sam Cawthorn to explore resilience, purpose, and the power of reinvention. After a life-changing car accident, Sam transformed adversity into impact, building a global movement that inspires others to bounce forward. It’s a heartfelt chat about purpose, vulnerability, and leading with authenticity. Connect with Sam: Website Instagram Facebook Linkedin

All content for Adding The Impact is the property of Celine Egan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

How to Make Your Customers Your Biggest Advocates with Amanda Stevens

Adding The Impact

41 minutes

9 months ago

How to Make Your Customers Your Biggest Advocates with Amanda Stevens

What does it take to truly connect with customers, grow your business, and create a lasting impact? In this episode, Amanda Stevens, a renowned thought leader in customer experience, shares the powerful philosophy of Omotenashi; a Japanese approach to serving others wholeheartedly. She unpacks why human connection is at the heart of business success and how small, meaningful actions can create ripple effects far beyond what we imagine. Amanda also opens up about her personal journey, fr...