Experiences in the Australian Hospitality Industry 澳洲款待業經驗 ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ 頻道簡介（Channel Introduction）： ✨ 關於我們 本頻道專為英文初學者設計，目標是提供清晰、實用、簡單易懂的學習內容，幫助您在日常生活中更自信地使用英文。 🎙 AI 主播導讀 我們的內容由 AI 主播帶領，使用標準的發音和正確的口音，讓您可以跟隨學習，模仿地道的英文表達方式。 📚 內容特色 • 情境對話：涵蓋日常生活、旅行、購物等情境的實用對話。 • 單字學習：常見主題單字和例句，讓您輕鬆記憶和應用。 • 簡單易懂：專為初學者設計，內容簡單明瞭，沒有學習壓力。 🚀 快速進步 透過本頻道的學習，您可以在輕鬆的環境中快速掌握英文溝通技巧，並提升聽說能力。 ❤️幫助我們成長！一起輕鬆學習英文！『donate us』👉立即贊助”。進入頁面『贊助』再訂閱鈕的右邊 或複製網址https://pay.soundon.fm/podcasts/636ed748-ca8a-49e6-b6ab-151717da4b20 ❤️幫助我們互相成長！訂閱享受專屬福利！『donate us』👉立即訂閱”。 方案：『輕鬆英語提升訂閱計劃』,『專屬AI學英語俱樂部🚀** 』** NT$75/月,NT$150/月 一杯奶茶的費用為我們提供更好的創作環境 會員專屬逐字稿與資源，幫助你在日常生活中流利使用英文。 訂閱者專屬福利: 🌟逐字稿資源 • 每集內容的逐字稿，方便對照學習，提升聽力與詞彙能力。 🌟電郵推送 • 每週或每月定期將逐字稿發送到會員的電子郵件。 🚀為您量身製作想聽的英語內容🚀 • 每月可參與 1 次的想聽內容，我們會為你量身打造專屬的內容（會顯示在主題上） ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ Emily Alright, welcome back everyone! Today, we're diving into the fascinating world of working in the hospitality industry in Australia. It's such an intricate experience, full of surprises, learnings, and, honestly, a bit of chaos! So, let’s call this episode “Life as a Barista and Beyond!” Michael Oh wow! I mean, a symphony of coffee stains sounds intense! Umm, so, like, what’s the typical job you do there? Do you handle the orders, or do you get to make the drinks too? Emily Great question! The main roles can vary quite a bit. For example, I often worked as a barista, taking orders and serving customers. My primary duties involved making those elaborate coffee drinks, you know, the Instagram-worthy lattes? But during the busy rush hours, I had to multitask like a pro; taking orders, brewing coffee, and sometimes even serving food! Michael That's wild! I can barely handle making my own breakfast without getting sidetracked. Umm, how do you manage all that pressure during those busy times? Emily Ah, that’s the crux of it! It’s all about speed and teamwork. Think of it like a well-oiled machine—the café team is like a group of dancers performing a choreographed routine. When it’s breakfast or lunch rush, we all move together, each knowing our role. And let me tell you, some days felt like I was on a game show where I had to race against the clock! Michael Haha, I can totally picture that! So, do customers get, like, really demanding when it gets busy? Emily Oh, absolutely! Some customers can be surprisingly intense. There was this one time—a guy wanted an iced soy caramel latte, no foam, at 8 AM on a Monday. He gave me a look like I was ruining his whole day with a wrong order! But hey, part of the gig is learning to navigate those tricky interactions. Michael Hmm, that’s, like, a major skill! Uh, do you have any funny or odd stories about customers? I feel like those could be real gems! Emily Oh, for sure! I once had a tourist who was convinced we served 'Froggin' Coffee' because of the quirky café name on our sign. He was adamant he wanted a 'Frog’s Brew' and kept insisting! I had to gently explain, 'Sir, while that sounds intriguing, I think you might mean a cappuccino!' Michael Hahaha! I love that! Froggin' Coffee—what a dream! So, speaking of learning, did you pick up any skills, like, in making coffee or mixing drinks? Emily Definitely! Learning to make the perfect latte art was a fun challenge. Imagine trying to create a swan out of frothy milk when half the café is buzzing around you! It feels like a mini celebration when the customer is amazed by the design. And who doesn’t love a good latte art competition with colleagues, right? Michael Wow! I bet there are some rivalries there, huh? Hmm, so what’s the most fulfilling part of working in this kind of environment? Emily For me, it’s the connections I’ve made. You meet people from all walks of life! One minute you’re serving a regular, having a chat about their day, and the next, you’re pouring a cup for a celebrity who slipped in for a quiet coffee. Every interaction teaches you something about communication and culture. Michael I can see how that would be super rewarding! Umm, do you feel your English has improved at all with all those interactions? Emily Absolutely! Working in hospitality forces you to communicate effectively. I started off fumbling over words, but now, I can say I'm quite fluent! Every customer interaction is a new opportunity to practice. And trust me, there's nothing like a busy café to boost your language skills! Michael So, do you think you'd stay in the hospitality industry long-term? Or have your sights set on something else? Emily You know, it’s hard to say. There’s something about the fast-paced environment that keeps you on your toes. If you love engaging with people and enjoy a little chaos in your life, I think it’s a field that really grows on you! What about you? Ever thought of diving into the hospitality scene? Michael Uhh, it seems like a blast, but I might just stick to being a consumer! Haha! But seriously, I love hearing about these experiences. It sounds like a wild ride, and who knows? Maybe one day, I’ll join the Froggin' Coffee movement! Emily Haha! Let’s make it a goal! Thanks for tuning in everyone; remember to share your own crazy hospitality stories with us! Life in the café might be hectic, but it’s certainly filled with laughter and learning! Till next time! Michael [sigh] I can't wait! It sounds like such a fun journey! -- Hosting provided by SoundOn