Fiddler is pioneering AI observability technology to help enterprises deploy trustworthy artificial intelligence. With $68 million in funding, Fiddler provides a "watchdog" platform that continuously monitors AI models, enabling companies to maximize ROI while minimizing risks. In a recent episode of Category Visionaries, I sat down with Krishna Gade, CEO and Founder of Fiddler, to discuss the critical importance of transparency in AI systems and how businesses can safely operationalize AI capabilities in an era where AI applications are rapidly proliferating across industries.

Topics Discussed:

• The evolution of AI from classical machine learning to generative AI and agentic systems
• The transparency challenges associated with increasingly complex "black box" AI models
• How Fiddler's observability platform provides insights into AI model performance and trustworthiness
• The emergence of "AI observability" as a defined category in enterprise tech
• The tension between maximizing AI's business value while minimizing associated risks
• The ongoing transformation of enterprise software as AI becomes central to every application
• Major AI trends including decreasing model training costs and the rise of automation through AI agents