Movember’s nonprofit innovation with AI at the core

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/af/22/48/af22483b-45db-c7f4-4c3b-f7a1ccc6983a/mza_10397134797663140780.jpg/600x600bb.jpg

AI-First Podcast

Box

13 episodes

4 days ago

AI is changing how we work, but the real breakthroughs come when organizations rethink their entire foundation. This is AI-First, where Box Chief Customer Officer Jon Herstein talks with the CIOs and tech leaders building smarter, faster, more adaptive organizations. These aren’t surface-level conversations, and AI-first isn’t just hype. This is where customer success meets IT leadership, and where experience, culture, and value converge. If you’re leading digital strategy, IT, or transformation efforts, this show will help you take meaningful steps from AI-aware to AI-first.

Technology

Business

RSS

All content for AI-First Podcast is the property of Box and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

Business

https://img.transistor.fm/A0rGfVB9_Olj4BAUUWGrOmVkW-JG2XiNfVrPKkpoojE/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZGQ0/MTliOGY2ZWQ3MGVk/NDhmODc0YTg5Mjg3/ZTgyNC5qcGc.jpg

Movember’s nonprofit innovation with AI at the core | Box AI-First Podcast EP 10

AI-First Podcast

54 minutes

1 month ago

Movember’s nonprofit innovation with AI at the core | Box AI-First Podcast EP 10

AI is saving lives and Movember proves it.

In this episode of the AI First Podcast, Box Chief Customer Officer Jon Herstein chats with Graham Link, Chief Technology Officer at Movember, to explore how the organization is using AI to transform fundraising, operations, and global impact.

Movember is modernizing its 20-year-old fundraising platform with AI, accelerating development and improving quality while staying true to its mission and culture. Graham shares practical use cases like self-service employee support, the viral AI-powered mustache generator, and content hubs that connect staff across geographies to Movember’s rich knowledge base. Movember fosters safe AI experimentation through cross-functional governance, strong enablement, and a commitment to responsible innovation.

If you work in tech, nonprofit, or operations leadership, this episode offers a hands-on look at how AI can amplify your mission and scale your impact.

Key moments:
(00:00) Opening thoughts on culture and tough-but-fun projects
(01:22) The Movember mission and how tech supports global health initiatives
(03:07) Graham’s role and the scope of tech at Movember
(04:19) Why AI feels like a “career reset” for seasoned tech leaders
(06:32) How Movember uses AI for engineering efficiency and platform modernization
(08:44) Fun with AI: the mustache generator and supporter engagement
(09:43) Improving internal support with Box Hubs and content search
(12:29) Scaling knowledge access across global teams
(14:35) Exploring translation, SEO, and global content strategy
(15:52) Building a culture of digital transformation and experimentation
(18:47) Navigating change and enabling AI adoption across teams
(20:47) Movember’s cross-functional AI enablement framework
(25:56) Balancing innovation with data governance and cybersecurity
(28:35) Upskilling the workforce for AI literacy and effective prompting
(31:52) New roles in engineering and evolving responsibilities
(34:02) Leadership insights on adapting to rapid tech change
(36:37) A look inside Movember’s AI strategy lens
(39:34) Where AI belongs and doesn’t
(42:32) How Movember measures AI impact across quality and efficiency
(45:32) The power of seamless integrations and connected experiences
(48:01) Emerging AI use cases in fundraising and health initiatives
(50:33) Advice for CIOs and CTOs: frameworks, buy-in, and community learning