Share your thoughts with us After guiding frontline workers to build 4,000 agents in 2025, we learned that the year didn’t belong to glossy AI rollouts. It belonged to mechanics, teachers, and policymakers who named their agents, solved their own pain, and quietly rewired how work gets done. In this season finale, we share how seven global companies and a public-interest initiative built thousands of agents that completed 4 million tasks and delivered roughly $50 million in...
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Share your thoughts with us After guiding frontline workers to build 4,000 agents in 2025, we learned that the year didn’t belong to glossy AI rollouts. It belonged to mechanics, teachers, and policymakers who named their agents, solved their own pain, and quietly rewired how work gets done. In this season finale, we share how seven global companies and a public-interest initiative built thousands of agents that completed 4 million tasks and delivered roughly $50 million in...
Why AI Should Say ‘I’m Not Sure’ — And How That Builds Trust
AI in 60 Seconds | The 10-min Podcast
10 minutes
6 months ago
Why AI Should Say ‘I’m Not Sure’ — And How That Builds Trust
Share your thoughts with us Despite headlines about AI regulations and risks, the average user experience hasn't changed, creating a trust crisis as most people remain AI beginners, unable to identify misinformation. We've discovered that implementing confidence transparency—showing how sure AI is about its answers and why—transforms user engagement and trust, yet less than 1% of AI tools currently display these metrics. AI regulations aren't effectively addressing user trust, with 90% of p...
AI in 60 Seconds | The 10-min Podcast
Share your thoughts with us After guiding frontline workers to build 4,000 agents in 2025, we learned that the year didn’t belong to glossy AI rollouts. It belonged to mechanics, teachers, and policymakers who named their agents, solved their own pain, and quietly rewired how work gets done. In this season finale, we share how seven global companies and a public-interest initiative built thousands of agents that completed 4 million tasks and delivered roughly $50 million in...