This week: Host Scott McCartney with Guest Co-Host Oscar Munoz, Fmr CEO United, Guest: Scott Kirby, CEO, United. Topics: Air travel as a political tool; Credit card swipe fee change impact on airlines; A Scott Kirby job assessment by the person who hired him.
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This week: Host Scott McCartney with Guest Co-Host Oscar Munoz, Fmr CEO United, Guest: Scott Kirby, CEO, United. Topics: Air travel as a political tool; Credit card swipe fee change impact on airlines; A Scott Kirby job assessment by the person who hired him.
295 - Guest Co-Host: Henry Harteveldt; Guest: Heather Garboden, Chief Customer Exp. Ofc., American Airlines
Airlines Confidential Podcast
1 hour 7 minutes 54 seconds
4 months ago
295 - Guest Co-Host: Henry Harteveldt; Guest: Heather Garboden, Chief Customer Exp. Ofc., American Airlines
This week: Guest Co-Host: Henry Harteveldt, Guest: Heather Garboden, Chief Customer Experience Officer, American Airlines, News: Huge holiday week travel reported; Delta deals with 100+ massive rain-related diversions; Multi-year funding for FAA system improvements approved; Alaska orders more from Boeing; Listener Q: Point-point success with legacy vs startups.
Airlines Confidential Podcast
This week: Host Scott McCartney with Guest Co-Host Oscar Munoz, Fmr CEO United, Guest: Scott Kirby, CEO, United. Topics: Air travel as a political tool; Credit card swipe fee change impact on airlines; A Scott Kirby job assessment by the person who hired him.
