In this episode, Ali Hussein Kassim sits down with Caroline Thuo, Senior Manager and Agile Coach at KCB Bank, to unpack how Agile is reshaping African organizations.
From her powerful analogy of Agile as an African dancer moving to the beat of the drum to her insights on tribes, squads, and cross-functional teams, Carol brings clarity to a concept many companies are still learning to embrace.
💡 Key insights include:
Why agility is less about hierarchy and more about synchrony.
How frontline staff and developers alike “dance” to the customer’s tune.
Lessons from her time at M-PESA’s Daraja platform, now powering 80,000+ developers.
The challenges (and myths) around regulation and digital onboarding in banking.
🎧 Whether you’re in tech, banking, or leadership, this conversation will change how you see organizational transformation—iterative, human-centered, and always moving to the rhythm of change.