Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.
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Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.
Scotty Milas' All Things Considered Franchising Podcast w/ John T. Hewitt, CEO of Loyalty Brands
All Things Considered Franchising Podcast
26 minutes 24 seconds
1 year ago
Scotty Milas' All Things Considered Franchising Podcast w/ John T. Hewitt, CEO of Loyalty Brands
In this episode of the All Things Considered Franchising Podcast, Scotty Milas interviews John T. Hewitt, a 50-year veteran in the franchising industry. John is the CEO of Loyalty Brands and the founder and chairmanof the board of Liberty Tax. Loyalty Brands is a cohesive group of franchise businesses and services designed to work together to help the franchise buyer prosper quickly and over the long term.
With a background in tax services, John has built two of the top 100 retail chains in the United States and Canada. He has brought in over 5,200 franchisees and has a record of accomplishment and success in franchising.
Scotty and John discuss franchising's advantages and the importance of happy and successful franchisees. John tells Scotty, "When you have franchises, about 95% of the macro-owners, so it's a competitive advantage."
In terms of happiness and success, he explains, "If you have happy, successful franchisees, you are going to be wildly successful. If you don't, you're going to fail."
Finally, John shares his experiences in founding and growing Liberty Tax and his current venture with Loyalty Brands. He emphasizes the need for franchisees to follow the system and highlights the role of criticism in improving and evolving a franchise system. John says to Scotty, "Learn the system. And then once you get it down path, then tinker."
Key Takeaways:-Franchising offers the advantage of having franchisees who act like owners,providing a competitive edge over businesses with employees.-Building a successful franchise system requires happy and successfulfranchisees. Franchisees should be profitable and satisfied with their investment.-Many businesses fail at franchising because they do not understand theimportance of happy and successful franchisees.-Franchisees should follow the system religiously and avoid tinkering with theestablished processes until they have a solid understanding of the system.-The key to success in franchising is managing the balance between income andexpenses, ensuring that the right structure matches the income generated.
Scotty Milas can be reached at scott@scottmilasfranchisecoach.com and (860)751-9126.John T. Hewitt can be reached at https://www.linkedin.com/in/john-t-hewitt-9917b7149
#allthingsconsideredfranchising #scottmilas #businessownership#franchiseopportunities #johnthewitt #loyaltybrands #happyfranchisees #libertytax#learnthesystem
All Things Considered Franchising Podcast
Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.