Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.
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Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.
Scotty Milas' All Things Considered Franchising Podcast w/ Jeff Johnson - Founder & CEO of Franchise Research Institute
All Things Considered Franchising Podcast
29 minutes 54 seconds
1 year ago
Scotty Milas' All Things Considered Franchising Podcast w/ Jeff Johnson - Founder & CEO of Franchise Research Institute
In this episode, host Scott "Scotty" Milas is joined by Jeff Johnson, founder and CEO of Franchise Research Institute and FranSurvey. Jeff founded FranSurvey in 2002 after his Schlotzsky's franchise went bankrupt, aiming to provide unbiased data on franchisor performance and franchisee satisfaction. He shares with Scotty his insights on the importance of analytics and surveys in the franchise industry, which he has gained from his decades of experience as a former franchisee and area developer.
Jeff and Scotty discuss franchise evaluation. Jeff says, “The two pillars for evaluating a franchise opportunity are: 1) The potential for profitability, and 2) What current franchisees say about the franchisor's support and partnership.” Jeff also talks about the importance of working with a franchise consultant. Jeff explains, “If you can identify a great consultant that works with you, I think it’s extraordinarily helpful.”
Key Takeaways from Jeff:- Top-performing franchises focus on customer satisfaction and understanding the franchise business model, partnering with franchisees for mutual success.Emerging brands looking to franchise should assess whether their systems can be replicated profitably by franchisees and whether the leadership has a servant mentality toward franchisees.For prospective franchisees, it's essential to find a good fit based on background and investment capability and then validate the franchisor's commitment to partnering with them long-term.
Scotty Milas can be reached at scott@scottmilasfranchisecoach.com and at (860)751-9126.Jeff can be reached at https://www.linkedin.com/in/jeffjohnsonfranchise.
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All Things Considered Franchising Podcast
Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.
After 35+ years of experiences, Scotty has been a significant contributor in various senior leadership positions. Scotty is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scotty has also earned his certification as a CFE, Certified Franchise Executive.
Scotty’s major strengths include his listening skills, where he has the ability to tune in to what his clients’ needs are and balance that with where their interests lie regarding a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scotty truly believes that “It’s all about my clients’ best interests, not mine.”
Scotty started the podcast "All Things Considered Franchising" to educate people on the ever-growing franchise industry.
Scott is married and has three adult children 2 grandchildren, and splits his time between Western Massachusetts and Florida. When he is not consulting, you can find him with his wife, Ewa, either on the beach, sailing, golfing, or playing tennis.
