Welcome back to the Alt Goes Mainstream podcast.
Today’s episode provides a fascinating window into the world of private equity value creation and how AI can help transform both portfolio company and investment firm processes and operations to create value.
We sat down in New York with Hg Partner and Head of Value Creation Chris Kindt to dive into how he spearheaded the growth of the firm’s in-house value creation efforts and has built a high-performing team to meet the evolving needs of portfolio companies.
Chris brings 15 years of experience in architecting and driving value creation to bear, with 11 years of experience at Hg and another 8 years as a consultant at BCG and Parthenon.
Chris and his team are responsible for driving value across a portfolio of 55 companies that represents over $180B in enterprise value and would represent the second largest software company in Europe after SAP if it were a conglomerate.
Chris and I had a thought-provoking discussion about value creation and the impact of AI on investing and operating companies. We discussed:
Thanks Chris for sharing your expertise and wisdom on company building and AI. We hope you enjoy.
Note: this episode was filmed in August 2025.
A word from AGM podcast sponsor, Ultimus Fund Solutions
This episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.
To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.
Visit www.ultimusfundsolutions.com to learn more about Ultimus’ technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.
We thank Ultimus for their support of alts going mainstream.
Show Notes
00:00 Message from our Sponsor, Ultimus
01:18 Welcome to the Alt Goes Mainstream Podcast
02:10 Guest Introduction: Chris Kindt
03:58 Chris Kindt’s Background and Journey
05:43 Value Creation at Hg
06:55 Pre-Investment and Diligence Process
07:44 Management Team Dynamics
08:40 Common Value Creation Interventions
11:14 Building a Cross-Functional Team
12:31 Scaling the Value Creation Team
15:40 Measuring Value Creation Impact
17:49 Investment Philosophy: Inch Wide, Mile Deep
19:28 Partnerships with Management Teams
20:03 Embedding AI in Value Creation
20:24 Internal vs External AI Applications
21:47 AI First Culture
22:18 Effective AI Utilization
24:04 Prompt Engineering and Whispering
26:25 Choosing the Right AI Models
26:50 AI Models: Strengths and Weaknesses
27:42 Transformative Impact of AI
28:21 Skills Needed in the AI Era
28:26 AI's Role in Investment Firms
28:55 Core Insights and Judgements
29:04 The Core Skillset and Efficiency
29:12 Philosophical Questions on AI and Talent Development
30:18 Building Grit in the Age of AI
31:12 Maintaining Discipline with AI
32:08 AI as a Value Creation Lever
32:35 Operational Efficiency and Copilots
33:43 Emergence of Reasoning Models and Agentic Frameworks
34:31 10x Efficiency in Engineering
36:24 Challenges in Implementing AI
37:16 AI Immersion Strategy Days
39:52 Organizational Agility and AI
42:15 AI's Impact on Investment Strategies
43:26 AI in Mergers and Acquisitions
45:29 The Importance of Proprietary Data
47:12 AI Fatigue and Disillusionment
48:07 Building AI Products and Agentic Products
48:58 Hg's Internal AI Incubator
49:59 The Next Wave of AI
51:19 Voice and Multimodality in AI
51:55 Globalization and Internationalization of AI
53:35 Overestimating and Underestimating AI's Impact
54:54 The Competitive Landscape of AI
55:42 The Future of Value Creation with AI
56:23 Conclusion and Final Thoughts
Editing and post-production work for this episode was provided by The Podcast Consultant.