Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
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Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
Alternative Exit # 49 | Live from the EOA, Unlocking Capital - Chris Walton from Shawbrook on Finance for Employee Ownership
Alternative Exit
22 minutes
3 weeks ago
Alternative Exit # 49 | Live from the EOA, Unlocking Capital - Chris Walton from Shawbrook on Finance for Employee Ownership
In this live episode from the EOA Conference in Telford, Andy explores the critical but often overlooked piece of the employee ownership puzzle: access to capital. Chris Walton from Shawbrook, a specialist SME lender, explains why the UK's EO ecosystem has historically been underserved by finance and how that's changing. Key Takeaways: While the tax-free incentive has driven amazing growth in UK employee ownership, it's also created a significant barrier: many transitions rely entirely on def...
Alternative Exit
Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
