Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
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Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
Alternative Exit #34 | The Future of Employee Ownership and Financial Wellness | John Hoffmire
Alternative Exit
42 minutes
4 months ago
Alternative Exit #34 | The Future of Employee Ownership and Financial Wellness | John Hoffmire
What happens when a 9-year-old's sense of justice grows into a $2.2 billion investment banking career dedicated to employee ownership? In this episode, I sit down with John Hoffmire, research associate at Oxford's Center for Mutual and Co-owned Business and founder of an investment banking firm that facilitated massive ESOP transactions. John shares his unconventional journey from working with displaced farm workers in California to becoming a leading voice in employee ownership finance, rev...
Alternative Exit
Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
