Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
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Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
Alternative Exit #34 | Tiara Letourneau on Innovative Finance and Employee Ownership
Alternative Exit
58 minutes
1 month ago
Alternative Exit #34 | Tiara Letourneau on Innovative Finance and Employee Ownership
What does it take to build an entirely new employee ownership ecosystem from the ground up? In this episode, I sit down with Tiara Letourneau, co-founder and CEO of Rewrite Capital and board chair of Employee Ownership Canada, to explore how she's architecting Canada's emerging EOT market. With a Master's in Finance from Cambridge and a background in climate finance and impact investing, Tiara brings a unique lens to employee ownership—one focused on creating excellent companies, not just e...
Alternative Exit
Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
