Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
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Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
Alternative Exit #36 | Building Legacy Through Employee Ownership: A Conversation with Robert Postlethwaite
Alternative Exit
39 minutes
3 months ago
Alternative Exit #36 | Building Legacy Through Employee Ownership: A Conversation with Robert Postlethwaite
What drives a successful corporate lawyer to abandon the mainstream legal world and dedicate their career to democratizing business ownership? In this episode, I sit down with Robert Postlethwaite, partner and managing director of Postlethwaite Solicitors and author of The Employee Ownership Manual. Robert shares his transformation from traditional M&A lawyer to becoming one of the UK's most prominent experts in employee ownership trusts, having guided over 200 companies through the trans...
Alternative Exit
Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
