Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
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Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...
Alternative Exit #39 | The Power of EOTs: Creating 3,500 Employee Owners with Christian Wilson
Alternative Exit
42 minutes
3 months ago
Alternative Exit #39 | The Power of EOTs: Creating 3,500 Employee Owners with Christian Wilson
What does it really take to transition a business to employee ownership—and what happens after you sign on the dotted line? In this episode, I sit down with Christian Wilson, a specialist solicitor with over 25 years of experience in business law and employee ownership. Christian has helped more than 62 companies transition to Employee Ownership Trusts (EOTs), creating 3,500 employee owners across businesses valued at over £450 million. He shares the legal, emotional, and practical realities ...
Alternative Exit
Episode: Measuring What Matters - Jonathan Winchester on Customer and Employee Experience In this live episode from the EOA Conference in Telford, Andy sits down with Jonathan Winchester, CEO of Insight6, a customer experience specialist who keynoted at last year's conference with a memorable twist: he mystery shopped the audience. Key Takeaways: Jonathan brings a unique outside perspective to employee ownership. Insight6 helps businesses transform customer experience through six methods: mys...