In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
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In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
The Big Rethink: Discussing the Future of the Travel Industry with Expedia
Amadeus Travel Tech Talk
23 minutes
4 years ago
The Big Rethink: Discussing the Future of the Travel Industry with Expedia
In this podcast, we discuss the current state of the travel industry, what Amadeus and Expedia have learnt from recent traveler surveys, long-term impacts from COVID-19 that both companies think are here to stay, and what the future of travel may look like in the short-term and long-term:The current state of the travel industry What travelers are telling usLong-term impacts from COVID-19 that are here to stayConnectivity and collaboration across the entire travel ecosystem The futur...
Amadeus Travel Tech Talk
In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
