In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
All content for Amadeus Travel Tech Talk is the property of Amadeus and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
The Big Rethink: How NDC is a Game Changer for Travel with British Airways
Amadeus Travel Tech Talk
17 minutes
4 years ago
The Big Rethink: How NDC is a Game Changer for Travel with British Airways
In this episode we discuss the benefits of IATA’s NDC for airlines and the wider industry together with British Airways. Recently, Amadeus expanded its partnership with IAG – British Airways’ parent company - to distribute the airline group’s NDC offering, representing another milestone in Amadeus, IAG and its airlines’ strategy to embrace digital retailing practices. This episode focuses on how NDC-enabled technology allows for an improved user selling experience and access to current and fu...
Amadeus Travel Tech Talk
In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is reshaping travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the control...
