27 Years In: How John Osborne Sees the Future of Automotive with One Price, One Story

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ASOTU Unscripted

More Than Cars Media Network

233 episodes

3 days ago

In this dynamic and impromptu podcast, the ASOTU team brings you real-world, real-time interviews and intel with Dealers and Industry Leaders across the U.S. Meet the Automotive movers and shakers you’ve seen on the screen and some you’ve never heard of before as we have candid conversations, without any script or topic. ASOTU Unscripted was recorded live at ASOTU CON 2025, hosted by Erroll Bomar III, and is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com

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All content for ASOTU Unscripted is the property of More Than Cars Media Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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27 Years In: How John Osborne Sees the Future of Automotive with One Price, One Story

ASOTU Unscripted

9 minutes 26 seconds

4 months ago

27 Years In: How John Osborne Sees the Future of Automotive with One Price, One Story

In this episode of ASOTU Unscripted, Errol Bomar welcomes John Osborne, Executive Manager at Williamsburg Ford, to reflect on 27 years in the automotive industry and the key inflection points that shaped his approach to leadership, customer experience, and innovation. From entering the industry after time in the Army and firefighting school, to pioneering one-price selling and now pushing digital and AI innovation, John's journey is a testament to growth through intentionality.STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro from Errol Bomar0:43 Why pricing transparency excites John today1:26 Leveraging AI and texting for better service ops2:13 From Army and firefighting to auto retail in the ‘90s3:31 2007: A career-shifting moment at a one-price Toyota store4:47 Data as a roadmap for growth and training6:25 Predicting faster, more personalized retail experiences8:12 Connect with John Osborne at Carter Myers Automotive--------------------------------------------------------------------------------------------------------Who is John Osborne at Carter Myers Automotive?How is AI improving communication in automotive service departments?What is one-price selling in car dealerships?What trends are shaping the future of car buying?How do dealerships use data to improve customer experience?What is the role of executive managers in modern auto retail?How can dealerships personalize digital retailing experiences?