In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
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In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
Doug Tedder, ITSM veteran | Going from ITSM to ESM in an AI-powered World
Atomic Conversations
42 minutes
1 year ago
Doug Tedder, ITSM veteran | Going from ITSM to ESM in an AI-powered World
In this episode of Atomic Conversations, Sajeesh Sahadevan, head of community and thought leadership at Atomicwork, talks to ITSM veteran Doug Tedder.Doug Tedder is the principal of Tedder Consulting, a service management and IT governance consultancy. Doug is a respected industry leader and an expert in navigating interactions across levels, from senior executives to frontline practitioners. He was listed among HDI’s “Top 25 Thought Leaders in Technical and Service Management” for 2018, 2020...
Atomic Conversations
In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
