What if the way your team talks is the blueprint for every product you ship? We sit down with Erica Hall—co‑founder of Mule Design and author of Just Enough Research and Conversational Design—to connect the dots between internal communication, ethical practice, and the systems that end up in people’s hands. From AI hype to accessibility debt, Erica challenges the default settings that turn “innovation” into convenience theater and shows how small, human choices reshape outcomes. We unpack Co...
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What if the way your team talks is the blueprint for every product you ship? We sit down with Erica Hall—co‑founder of Mule Design and author of Just Enough Research and Conversational Design—to connect the dots between internal communication, ethical practice, and the systems that end up in people’s hands. From AI hype to accessibility debt, Erica challenges the default settings that turn “innovation” into convenience theater and shows how small, human choices reshape outcomes. We unpack Co...
What does it mean to be diagnosed with ADHD at age 50? For Moonlake Lee, it wasn't just a personal revelation – it became the catalyst for creating Singapore's first charity dedicated to supporting people with ADHD. When Moonlake's daughter received an ADHD diagnosis at 15, it sparked questions about her own lifelong patterns of hyperactivity, impulsivity, and overwhelm. Despite her success as an angel investor and tech executive, Moonlake often found herself taking on too much – half marath...
AXSChat Podcast
What if the way your team talks is the blueprint for every product you ship? We sit down with Erica Hall—co‑founder of Mule Design and author of Just Enough Research and Conversational Design—to connect the dots between internal communication, ethical practice, and the systems that end up in people’s hands. From AI hype to accessibility debt, Erica challenges the default settings that turn “innovation” into convenience theater and shows how small, human choices reshape outcomes. We unpack Co...
