A modern sales enablement strategy isnβt about more activity - itβs about better preparation. In this episode of B2B Sales Trends, we explore why preparation has become the true differentiator in B2B selling and enterprise sales strategy.
In this conversation, host Harry Kendlbacher sits down with Gena Dakos, a seasoned sales enablement leader, to unpack how high-quality outreach, customer empathy, and thoughtful preparation help sellers stand out in a noisy, AI-driven market. From executive discovery to enterprise-scale deals, this episode reframes enablement as confidence, clarity, and credibility - not just training.
π Explore more insights: https://www.globalperformancegroup.com/
Youβll learn:
- Why preparation beats volume in modern B2B sales
- How sales enablement strategy builds confidence with executives
- What customer empathy really means in enterprise selling
- How AI supports preparation without replacing human judgment
β±οΈ Timestamps
00:00 β Why preparation is the new sales differentiator
04:45 β High-quality outreach vs volume in B2B selling
08:55 β Customer empathy as a core sales enablement strategy
13:40 β Preparing for executive discovery conversations
18:50 β Enterprise sales strategy and multi-stakeholder deals
24:10 β Enablement, confidence, and long-term performance
π‘ Key Takeaways
- Sales enablement strategy succeeds when it prioritizes preparation over activity
- Buyers are informed - sellers must add insight, not ask generic questions
- Customer empathy is built through research, not scripts
- Executive conversations demand clarity, relevance, and conviction
- Enablement works best when it builds confidence, not compliance
π€ About the Guest
Gena Dakos is a Sales Enablement Leader specializing in revenue enablement and enterprise sales strategy. With experience at Stripe, Rippling, FIS, and Gartner, Gena is known for building high-performing teams by deeply understanding sellers and designing the structure, preparation, and support they need to succeed in complex B2B environments.
Connect with Gena on LinkedIn: https://www.linkedin.com/in/gena-dakos-3a12ab5b/
If this episode sparked new thinking, share it with your team.
π§ Subscribe for weekly insights on modern selling, leadership, and performance.
π Explore more at https://www.globalperformancegroup.com/
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A modern sales enablement strategy isnβt about more activity - itβs about better preparation. In this episode of B2B Sales Trends, we explore why preparation has become the true differentiator in B2B selling and enterprise sales strategy.
In this conversation, host Harry Kendlbacher sits down with Gena Dakos, a seasoned sales enablement leader, to unpack how high-quality outreach, customer empathy, and thoughtful preparation help sellers stand out in a noisy, AI-driven market. From executive discovery to enterprise-scale deals, this episode reframes enablement as confidence, clarity, and credibility - not just training.
π Explore more insights: https://www.globalperformancegroup.com/
Youβll learn:
- Why preparation beats volume in modern B2B sales
- How sales enablement strategy builds confidence with executives
- What customer empathy really means in enterprise selling
- How AI supports preparation without replacing human judgment
β±οΈ Timestamps
00:00 β Why preparation is the new sales differentiator
04:45 β High-quality outreach vs volume in B2B selling
08:55 β Customer empathy as a core sales enablement strategy
13:40 β Preparing for executive discovery conversations
18:50 β Enterprise sales strategy and multi-stakeholder deals
24:10 β Enablement, confidence, and long-term performance
π‘ Key Takeaways
- Sales enablement strategy succeeds when it prioritizes preparation over activity
- Buyers are informed - sellers must add insight, not ask generic questions
- Customer empathy is built through research, not scripts
- Executive conversations demand clarity, relevance, and conviction
- Enablement works best when it builds confidence, not compliance
π€ About the Guest
Gena Dakos is a Sales Enablement Leader specializing in revenue enablement and enterprise sales strategy. With experience at Stripe, Rippling, FIS, and Gartner, Gena is known for building high-performing teams by deeply understanding sellers and designing the structure, preparation, and support they need to succeed in complex B2B environments.
Connect with Gena on LinkedIn: https://www.linkedin.com/in/gena-dakos-3a12ab5b/
If this episode sparked new thinking, share it with your team.
π§ Subscribe for weekly insights on modern selling, leadership, and performance.
π Explore more at https://www.globalperformancegroup.com/
84. How Coaching Culture Drives Customer Centricity & Value Based Selling
B2B Sales Trends
26 minutes 7 seconds
1 month ago
84. How Coaching Culture Drives Customer Centricity & Value Based Selling
A strong coaching culture doesnβt just improve performance - it rewires how your teams think, sell, and serve customers. In this episode of the B2B Sales Trends Podcast, we explore how sales coaching, autonomy, and cultural alignment become the foundation for customer centricity and truly value based selling. Harry Kendlbacher sits down with Andre Schindler, GM EMEA & SVP Global Sales at NinjaOne, to reveal how modern sales leadership builds resilient, high-performing teams in fast-scaling environments.
π Explore more insights: www.globalperformancegroup.com
Timestamps:
00:00 β Building a coaching culture inside global sales teams
03:45 β Culture as a foundation for scaling sales teams
07:20 β Why sales coaching builds critical thinking & autonomy
11:35 β Leadership development during hyper-growth
16:00 β Customer centricity as a cultural outcome
19:45 β The link between value based selling & curious conversations
A coaching-first culture unlocks stronger conversations, better qualification, and more meaningful customer outcomes. In this episode, Andre explains how sales coaching fuels cross-functional collaboration, strengthens customer relationships, and prepares new leaders to scale. Itβs a masterclass in leadership development, emotional intelligence, and building sales teams that win through understanding - not pressure.
Youβll learn:
β Why coaching empowers better decisions across sales teams
β How culture enables customer centricity at scale
β Why curiosity is the engine of value based selling
β What leaders must do to accelerate leadership development
β How to avoid the pitfalls that limit sales leadership and growth
π‘ Key Takeaways
β Coaching creates autonomy; telling creates dependency.
β Culture is the ultimate performance multiplier for sales teams.
β Customer centricity starts with how you support your employees.
β Value based selling requires curiosity, not assumptions.
β Leadership development must include space to fail, learn, and grow.
π€ About Guest
Andre Schindler is the GM EMEA & SVP Global Sales at NinjaOne, overseeing global SDR, sales, and post-sales functions while driving sales leadership and scaling sales teams across EMEA, APAC, and the U.S. Known for his coaching-centric leadership style, he builds high-performing teams through culture, autonomy, and deep customer focus.
Connect with Andre on LinkedIn: https://www.linkedin.com/in/andre-schindler-0a209334/
If this episode sparked new thinking, share it with your team.
π§ Subscribe for weekly insights on modern selling, sales leadership, and performance.
π Explore more at www.globalperformancegroup.com
B2B Sales Trends
A modern sales enablement strategy isnβt about more activity - itβs about better preparation. In this episode of B2B Sales Trends, we explore why preparation has become the true differentiator in B2B selling and enterprise sales strategy.
In this conversation, host Harry Kendlbacher sits down with Gena Dakos, a seasoned sales enablement leader, to unpack how high-quality outreach, customer empathy, and thoughtful preparation help sellers stand out in a noisy, AI-driven market. From executive discovery to enterprise-scale deals, this episode reframes enablement as confidence, clarity, and credibility - not just training.
π Explore more insights: https://www.globalperformancegroup.com/
Youβll learn:
- Why preparation beats volume in modern B2B sales
- How sales enablement strategy builds confidence with executives
- What customer empathy really means in enterprise selling
- How AI supports preparation without replacing human judgment
β±οΈ Timestamps
00:00 β Why preparation is the new sales differentiator
04:45 β High-quality outreach vs volume in B2B selling
08:55 β Customer empathy as a core sales enablement strategy
13:40 β Preparing for executive discovery conversations
18:50 β Enterprise sales strategy and multi-stakeholder deals
24:10 β Enablement, confidence, and long-term performance
π‘ Key Takeaways
- Sales enablement strategy succeeds when it prioritizes preparation over activity
- Buyers are informed - sellers must add insight, not ask generic questions
- Customer empathy is built through research, not scripts
- Executive conversations demand clarity, relevance, and conviction
- Enablement works best when it builds confidence, not compliance
π€ About the Guest
Gena Dakos is a Sales Enablement Leader specializing in revenue enablement and enterprise sales strategy. With experience at Stripe, Rippling, FIS, and Gartner, Gena is known for building high-performing teams by deeply understanding sellers and designing the structure, preparation, and support they need to succeed in complex B2B environments.
Connect with Gena on LinkedIn: https://www.linkedin.com/in/gena-dakos-3a12ab5b/
If this episode sparked new thinking, share it with your team.
π§ Subscribe for weekly insights on modern selling, leadership, and performance.
π Explore more at https://www.globalperformancegroup.com/