Welcome to Banking Blueprints, brought to you by Zafin. We’re here to chart the course for the future of banking, leveraging transformative technology. Join us on an exciting journey through the dynamic landscape of financial services as we roll out the blueprints that can reshape the industry's present and pave the way for the future.
In each episode, we’ll delve into vital topics, explore the biggest challenges facing our industry, and showcase groundbreaking ideas that just might solve them. Take a front-row seat to insightful conversations with industry experts, thought leaders, and visionaries. Whether you're a seasoned leader, a budding professional or simply curious about the intersection of finance and technology, Banking Blueprints is your go-to source for thought-provoking discussions and actionable insights.
From navigating the digital revolution to deciphering the complexities of our industry, Zafin aims to demystify the industry and empower you with informed perspectives and actionable strategies so you can make the future of banking, your own.
Subscribe now and join us on a journey of knowledge, inspiration, and transformation with Banking Blueprints by Zafin.
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Welcome to Banking Blueprints, brought to you by Zafin. We’re here to chart the course for the future of banking, leveraging transformative technology. Join us on an exciting journey through the dynamic landscape of financial services as we roll out the blueprints that can reshape the industry's present and pave the way for the future.
In each episode, we’ll delve into vital topics, explore the biggest challenges facing our industry, and showcase groundbreaking ideas that just might solve them. Take a front-row seat to insightful conversations with industry experts, thought leaders, and visionaries. Whether you're a seasoned leader, a budding professional or simply curious about the intersection of finance and technology, Banking Blueprints is your go-to source for thought-provoking discussions and actionable insights.
From navigating the digital revolution to deciphering the complexities of our industry, Zafin aims to demystify the industry and empower you with informed perspectives and actionable strategies so you can make the future of banking, your own.
Subscribe now and join us on a journey of knowledge, inspiration, and transformation with Banking Blueprints by Zafin.
Personalization, Fintechs, and Gen AI: The Future of Banking CX
Banking Blueprints
34 minutes 46 seconds
10 months ago
Personalization, Fintechs, and Gen AI: The Future of Banking CX
This episode of Zafin’s Banking Blueprints examines the evolving importance of customer experience (CX) in the financial sector. Host Dharmesh Mistry is joined by Chad Hamblin, Director of Financial Services at Microsoft, and Chris Dickin, Global Partner Strategy Lead at Zafin. Hamblin explains that CX is the lasting impression formed through customer interactions across all […]
Banking Blueprints
Welcome to Banking Blueprints, brought to you by Zafin. We’re here to chart the course for the future of banking, leveraging transformative technology. Join us on an exciting journey through the dynamic landscape of financial services as we roll out the blueprints that can reshape the industry's present and pave the way for the future.
In each episode, we’ll delve into vital topics, explore the biggest challenges facing our industry, and showcase groundbreaking ideas that just might solve them. Take a front-row seat to insightful conversations with industry experts, thought leaders, and visionaries. Whether you're a seasoned leader, a budding professional or simply curious about the intersection of finance and technology, Banking Blueprints is your go-to source for thought-provoking discussions and actionable insights.
From navigating the digital revolution to deciphering the complexities of our industry, Zafin aims to demystify the industry and empower you with informed perspectives and actionable strategies so you can make the future of banking, your own.
Subscribe now and join us on a journey of knowledge, inspiration, and transformation with Banking Blueprints by Zafin.