On the second episode of Bar Hacks: ReFire, host David Klemt (KRG Hospitality) and co-host Bradley Knebel (Empowered Hospitality) chat about three real-world restaurant and bar situations.
The duo discuss guest perception, F&B influencer culture and marketing, "firing" problematic customers (a distinction is made between guest and customer), and more through the analysis of three stories pulled from various platforms.
Cheers!
Notes
Bar Hacks IG: @barhacks
David Klemt IG: @david.ex.machina
Bradley Knebel IG: @sommfabulousguy
KRG Hospitality IG: @KRG.Hospitality
KRG Hospitality website: KRGHospitality.com
Empowered Hospitality IG: @empoweredhospitality
Empowered Hospitality website: EmpoweredHospitality.com