In this episode of Barefaced Chat, Kelly Saynor sits down with Michele Knowles — a voice of wisdom in the aesthetics and skincare industry — to talk about confidence, reinvention, and what real customer service truly means. From the power of great skin to the importance of human connection, this conversation explores what it takes to redefine yourself and build trust in an industry built on image. 💬 In this episode: The connection between skin and self-confidence What true customer care looks like in aesthetics The art of reinvention — personally and professionally How experience shapes empathy and leadership 🎧 Barefaced Chat — real people, real experiences, and the stories beneath the surface of modern beauty.