Want to grow your business but not sure where to start?

The secret isn’t just in the numbers. It’s in trust. In this episode of Behind the Counter: Pharmacy and Beyond, I share the real-life journey of how I scaled my pharmacy business from one small branch to six thriving locations by focusing on customer trust, community engagement, and word-of-mouth marketing.

Inside this episode, you’ll learn:

• How I built unshakable trust with my first customers
• The power of personal service & why it beats big-chain competition
• Why word-of-mouth marketing is your greatest growth tool (and how to get customers to promote your business for free!)
• The biggest scaling mistakes I made, and how you can avoid them
• My step-by-step blueprint for sustainable business expansion

Listen now and unlock the keys to business growth! Whether you’re just starting out or looking to expand, these lessons apply to every industry.

Join the conversation:

What’s the biggest challenge you’ve faced when trying to grow your business? Let’s discuss! Drop your thoughts in the comments or DM me on Instagram, Twitter, LinkedIn, and Facebook @_BTCPodcast.

Next Episode Preview: Growth comes with challenges. From managing teams to handling financial pressures, scaling up isn’t always smooth sailing. In Episode 6, we’ll break down The Challenges of Scaling Up—And How to Manage Them. Make sure you’re subscribed so you don’t miss it!

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Until next time, remember—the best prescription for success is resilience!

#PharmacyBusiness #Entrepreneurship #BusinessGrowth #CustomerTrust #ScalingUp #BehindTheCounterPodcast