Being a Digital Leader - the Good, Bad AND Ugly of Digital Transformation
AND Digital
18 episodes
1 week ago
The gap between what customers expect and what businesses actually deliver is widening, costing companies millions in lost revenue. In our recent panel, Alex Comyn (AND Digital), Catriona Morse (Royal London), Tim Mason (the pioneer of Tesco Clubcard and CEO Eagle Eye) and Rich Bovey (Chief of Data, AND Digital) explore this costly disconnect and offer practical remedies. Over half of the 250 business leaders we surveyed say poor customer experience has already cost them millions, and a simil...
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The gap between what customers expect and what businesses actually deliver is widening, costing companies millions in lost revenue. In our recent panel, Alex Comyn (AND Digital), Catriona Morse (Royal London), Tim Mason (the pioneer of Tesco Clubcard and CEO Eagle Eye) and Rich Bovey (Chief of Data, AND Digital) explore this costly disconnect and offer practical remedies. Over half of the 250 business leaders we surveyed say poor customer experience has already cost them millions, and a simil...
Building an inclusive and resilient future in tech: My leadership journey: Peter Brown, Lloyds Banking Group
Being a Digital Leader - the Good, Bad AND Ugly of Digital Transformation
48 minutes
1 year ago
Building an inclusive and resilient future in tech: My leadership journey: Peter Brown, Lloyds Banking Group
What if your neurodiversity could be your ultimate career superpower? Join us as we sit down with Pete Brown, Engineering Lead at Lloyds Banking Group, who shares his remarkable 15-year journey from graduate scheme entrant to digital lab leader. From eye-opening customer-facing roles to complex data center migrations and transformative mentorships, Pete reveals the pivotal experiences that have shaped his career. Discover how he has navigated the nuances of a regulated industry while lev...
Being a Digital Leader - the Good, Bad AND Ugly of Digital Transformation
The gap between what customers expect and what businesses actually deliver is widening, costing companies millions in lost revenue. In our recent panel, Alex Comyn (AND Digital), Catriona Morse (Royal London), Tim Mason (the pioneer of Tesco Clubcard and CEO Eagle Eye) and Rich Bovey (Chief of Data, AND Digital) explore this costly disconnect and offer practical remedies. Over half of the 250 business leaders we surveyed say poor customer experience has already cost them millions, and a simil...
