In this episode of Below Her Surface, Lily sits down with Madonna, founder of Kaelon, one of Double Bay’s most sought-after skin clinics, to unpack the real science behind breakouts, pigmentation, hormones and why your skin mirrors your internal state. Madonna shares how evidence-based care, precision treatments and a truly individualised philosophy have earned her a devoted following, and why good skin is never just “skin deep.” Together, Lily and Madonna discuss: • The evolution of Kaelon – from a fascination with beauty to mastering dermal science and building a clinic grounded in integrity and individualisation. • Evidence-based skincare – why Madonna rejects “one-size-fits-all” and instead blends clinical data with holistic, personalised plans. • Hormonal health on the skin – why all true acne is hormonal, how insulin, cortisol and contraception impact breakouts, and what to know when coming off the pill. • Pigmentation truths – the two types of hormonal pigmentation, how melasma presents, and why lifestyle shifts often matter more than diet. • Over-treatment culture – the rise of inflammatory procedures, why more isn’t better, and the dangers of stock-standard needling schedules. • Nutrition foundations for great skin – protein, fibre, omegas, zinc, vitamin A, microbiome diversity and how “clean eating” can go too far. • Collagen, omegas & supplements – what’s actually effective, what’s marketing, and how to choose high-quality, bioavailable products. • The Korean skincare craze – why barrier-first routines help some people and harm others, and what most social media advice gets wrong. • Skin as a reflection of the nervous system – why stress, lifestyle and emotional load show up on the surface long before we notice them. This episode is a deep dive into the real drivers of healthy skin, balanced hormones, supportive nutrition, evidence-based treatments and a provider who actually listens.