How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
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How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
Digital collections done right: hard truths & untapped opportunities
Better Debt
40 minutes
10 months ago
Digital collections done right: hard truths & untapped opportunities
Why aren’t digital collections delivering the expected ROI for many organisations? In this candid discussion, industry veterans Scott Hamilton (CEO, ARM Tech Advisors), Kristyn Leffler (CPO, InDebted), and Josh Foreman (CEO & Founder, InDebted) share unfiltered insights about what actually works in modern collections technology. Drawing from decades of collective experience, our speakers explore: The data disconnect: Why poor data hygiene and lack of business context between creditors and...
Better Debt
How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
