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Better Value; Better Business
Alexandra Stacey
18 episodes
9 months ago

Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back.

Instead of becoming efficient at the wrong things, let's prioritize doing the right things right the first time. This podcast explores how to maximize value in customer, employee, and stakeholder experiences. Gain insights into different scenarios and apply them to purchasing, sales, recruitment, team-building, customer retention, and audience perception management.

Join us as we share strategies for making the right choices and improving your business. Discover the secrets to better value and how they can transform your organization. Tune in to "Better Value; Better Business" and unlock success in less time.



Hosted on Acast. See acast.com/privacy for more information.

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All content for Better Value; Better Business is the property of Alexandra Stacey and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back.

Instead of becoming efficient at the wrong things, let's prioritize doing the right things right the first time. This podcast explores how to maximize value in customer, employee, and stakeholder experiences. Gain insights into different scenarios and apply them to purchasing, sales, recruitment, team-building, customer retention, and audience perception management.

Join us as we share strategies for making the right choices and improving your business. Discover the secrets to better value and how they can transform your organization. Tune in to "Better Value; Better Business" and unlock success in less time.



Hosted on Acast. See acast.com/privacy for more information.

Show more...
Entrepreneurship
Business,
News,
Business News
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Value Destruction
Better Value; Better Business
15 minutes 40 seconds
2 years ago
Value Destruction

In this episode of the Better Value Better Business podcast, host Alex Stacey is taking a look at value creation through the lens of value destruction. There are many ways a consumer and a business can destroy value in products and services and this can, in turn, have catastrophic effects in the short and long term. Join Alex as she explains this principle in detail and how you can learn from the mistakes of others. 

KEY TAKEAWAYS

  • Alex talks about value destruction through the Covid pandemic and how many consumers had to look elsewhere to find the enjoyment they previously received from products and services.
  • Value can also be destroyed when a provider changes their working methods, such as a local business moving to a cashless system.
  • Alex talks about how value can be destroyed via a deliberate withholding of resources from either the provider or the consumer and how this can have an effect on third parties.
  • Alex talks about the other ways value can be destroyed such as through laziness, carelessness, malice or deception. And how, sometimes, this may be the behaviour of one individual in an organisation but the effects are felt far and wide. 

BEST MOMENTS 

“Value deconstruction can be accidental or deliberate in terms of accessible resources.”

“Value destruction does not just come from consumers but can manifest internally within organisations.”

“The knock on effect of value destruction is the damage to culture and performance.”

 

EPISODE RESOURCES

Alex’s Website:  www.as-insights.com

Alex’s Instagram: www.instagram.com/alexvci   

Alex’s Linkedin : www.linkedin.com/in/alexandrastacey

Alex’s email: info@as-insights.com 

ABOUT THE HOST

Alexandra Stacey is fascinated about value and our perceptions of value. She undertook an MSC in Strategic Marketing and Customer Experience Management with the University of Buckingham’s Business School and her dissertation included how value is experienced. Her own life experience includes being a parent, marketer, teacher, project and events manager and musician.  She is the founder of AS Insights. This is a business that helps organisations improve through uncovering their stakeholder’s experiences interpreting them through behavioural theories.

 

 



Hosted on Acast. See acast.com/privacy for more information.

Better Value; Better Business

Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back.

Instead of becoming efficient at the wrong things, let's prioritize doing the right things right the first time. This podcast explores how to maximize value in customer, employee, and stakeholder experiences. Gain insights into different scenarios and apply them to purchasing, sales, recruitment, team-building, customer retention, and audience perception management.

Join us as we share strategies for making the right choices and improving your business. Discover the secrets to better value and how they can transform your organization. Tune in to "Better Value; Better Business" and unlock success in less time.



Hosted on Acast. See acast.com/privacy for more information.