This Beyond Potential podcast episode explores Elev-8’s central argument that the meaningful levers for change live at team level: while culture is an organisation’s broad personality, team climate is the day-to-day experience that determines whether people stay, perform and innovate. Miranda Cain, Rob Clarke and Sean Spurgin draw on consulting work and the ideas in their book 'Dropping the C-Bomb: Why Team Climate Crushes Culture' to show how leaders can shape climate through proximity, consistent behaviours, early conversations and by removing everyday friction points. They set out pragmatic tools from “illuminating awesome” (catching people doing things right) to shrinking change into tiny, repeatable actions and show how these simple habits produce measurable gains in engagement, customer outcomes and retention. The episode makes a practical case: policies and big initiatives won’t stick unless leaders change what they do each day.