In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
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In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
Ep 12 - A Comprehensive Look at Creating a Lifetime Warranty
Beyond the Arches
1 hour 7 minutes
5 months ago
Ep 12 - A Comprehensive Look at Creating a Lifetime Warranty
In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with Done In One®’s warranty lead Erica Pullen for a transparent and in-depth conversation about one of the most important (yet most misunderstood) parts of full-mouth implant dentistry: warranties.They break down: • The difference between a warranty vs. a guarantee • Why Done In One® transitioned from a 5-year plan to a true Lifetime Warranty • What’s actually covered (hint: it’s everything) • How compliance and responsibility are built into the system—for both patient and provider • What happens if something breaks, fails, or just doesn’t feel right • And how Done In One®’s lifetime warranty compares to traditional dental insuranceErica also shares the behind-the-scenes challenges of building this patient-first program, and Dr. Noorthoek explains why it’s not a sales pitch—it’s peace of mind. Whether you're a new patient curious about your options or someone already in the program, this episode reveals how Done In One® protects your investment and stands behind every smile.🎧 Listen now and read more about Done In One®'s Lifetime Warranty at https://getdoneinone.com/dio-warranty/💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArches X (Twitter) - https://x.com/beyondthearchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
Beyond the Arches
In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
