In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
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In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
In this profoundly personal and unexpectedly uplifting episode of Beyond the Arches, Erica sits down with Dr. Dan and Kerry Norris, a lifelong New Yorker whose dental journey mirrors that of so many patients who “toughed it out” until they could no longer.Kerry opens up about the years of breaking teeth, hiding his smile, and navigating discouraging dental visits before discovering full-arch implants through a YouTube video…and eventually, Done In One. He shares the moment that pushed him to take action, finally, the shock of early cost estimates, and the relief of finding transparent pricing, real patient stories, and a protocol that made sense to him.He then walks through his entire treatment experience—from flying down for an in-person consultation, to pain levels after surgery, to the surprisingly emotional win of biting into an authentic steak again. Kerry also talks candidly about what happened a year later, when a mechanical fracture and an unexpected implant issue surfaced during his cleaning, and how the lifetime warranty, in-house team, and same-day surgical support completely changed the experience of “something going wrong.”Outside the dental chair, listeners get a glimpse into Kerry’s life in Queens: 29 years working in telecom, a passion for adult-league baseball (including tournaments at MLB spring-training stadiums), family, travel, and the foods he can finally enjoy again.It’s an honest, relatable, and ultimately hopeful episode about reclaiming your health, rediscovering confidence, and what it feels like when a smile no longer holds you back.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
Beyond the Arches
In this episode of Beyond the Arches, Dr. Daniel Noorthoek sits down with DIO Boca Treatment Coordinator Lilia Blickle to tackle one of the most uncomfortable parts of dentistry for patients (and honestly… for providers too): the money conversation.Using two very different car-buying experiences—one full of pressure, delays, and “manager tactics,” and one refreshingly straightforward—they break down the philosophy behind Done In One’s approach to treatment planning and finances: patients are people, not quotas.You’ll hear how the team avoids the “big implant center” playbook of aggressive follow-ups, inflated pricing games, and car-sales vibes—and why a softer, more transparent approach leads to better decisions, happier patients, and fewer regrets. They also talk about holiday specials (yes, December gets busy), how to offer reminders without crossing the line into pressure, and why long-term trust matters more than short-term conversions.If you’ve ever felt the “ick” in a consultation—or you’re trying to understand what a respectful, ethical financial conversation should feel like—this episode is for you.🎧 Listen now and go beyond the arches with us!💻 Visit the DIO website for more information: https://getdoneinone.com📩 Email questions or comments: smile@getdoneinone.com☎️ Speak to a Patient Care Coordinator: (561) 468-8812📲 FOLLOW US ON SOCIAL MEDIA AS WE BUILD OUR COMMUNITY! Facebook - https://www.facebook.com/BeyondTheArches TikTok - https://www.tiktok.com/@beyond.the.arches Instagram - https://www.instagram.com/beyond_the_arches_podcast YouTube - https://www.youtube.com/@BeyondTheArchesJoin our private, uncensored Facebook Group and talk with other current and future patients 24/7: https://www.facebook.com/share/g/12JXkZuHhkg/?mibextid=wwXIfrThank you for being part of the Done In One® experience!We’re excited to take you beyond the arches, one story at a time.
