Welcome to Episode 168: "Connection Before Correction: Seeking First to Understand" with Host Sandy Raper.
In this episode, Sandy discusses the significance of listening and understanding in communication. She emphasizes the importance of a 'Connection-First' approach, which prioritizes empathy and understanding before offering feedback. Sandy shares strategies for fostering connection, such as active listening, curiosity, and collaborative problem-solving, to create a supportive environment for growth and learning.
Takeaways:
- Active listening is crucial before offering feedback.
- Understanding context can transform interactions.
- A Connection-First approach builds trust.
- Feedback should be constructive, not critical.
- Active listening helps in understanding intentions.
- Curiosity over judgment fosters better communication.
- Use positive reinforcement before corrections.
- Collaborative problem-solving enhances learning.
- Mental notes can improve teaching effectiveness.
- Empathy is key in personal and professional relationships.
Episode Highlights:
00:00 The Importance of Listening and Understanding
03:29 The Connection -First Approach
06:50 Strategies for Prioritizing Connection
10:48 Real-Life Applications of Connection First
RESOURCES:
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