In their 50th milestone episode, Caspar and Russell take a step back to reflect on the BPM 360 journey—50 episodes, 5,000 downloads, and countless insights into the evolving world of business process management. The hosts discuss recent market shifts, including ServiceNow’s acquisition of Apromore, and explore how major platforms like ServiceNow and SAP are reshaping their strategies toward end-to-end orchestration, process intelligence, and platform ecosystems. They also celebrate the growin...
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In their 50th milestone episode, Caspar and Russell take a step back to reflect on the BPM 360 journey—50 episodes, 5,000 downloads, and countless insights into the evolving world of business process management. The hosts discuss recent market shifts, including ServiceNow’s acquisition of Apromore, and explore how major platforms like ServiceNow and SAP are reshaping their strategies toward end-to-end orchestration, process intelligence, and platform ecosystems. They also celebrate the growin...
Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail
BPM360 Podcast - Covering Every Angle
38 minutes
2 months ago
Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail
In this episode, Caspar and Russell kick things off with Russell’s mole invasion at home (a perfect metaphor for stubborn BPM stakeholders who pop up where you least want them). From there, they dive deep into why so many AI pilots collapse before reaching scale, and how process management must act as the “guide rails” for AI to deliver real business value. Expect analogies from mountain bike races, a Dunning-Kruger reality check, and a candid discussion on why “there is no AI without P...
BPM360 Podcast - Covering Every Angle
In their 50th milestone episode, Caspar and Russell take a step back to reflect on the BPM 360 journey—50 episodes, 5,000 downloads, and countless insights into the evolving world of business process management. The hosts discuss recent market shifts, including ServiceNow’s acquisition of Apromore, and explore how major platforms like ServiceNow and SAP are reshaping their strategies toward end-to-end orchestration, process intelligence, and platform ecosystems. They also celebrate the growin...
